A Framework to Working with Challenging Patients and Clients

A Framework to Working with Challenging Patients and Clients


Course Introduction



This course is eligible for 2 CEUs for Licensed Social Workers, Licensed Mental Health Counselors, Licensed Psychologists and Credentialed Alcoholism and Substance Abuse Counselors (CASACs) in New York State.


All of our 400+self-study webinars are approved for New York State and there are more than 100 self-study webinars available for CEU credits in 46 additional states. Please ensure that you check the information page of the course to determine eligibility in your state.  


Format: Self Study Online Course 


Regardless of which patients and clients we work with, the skills to help challenging patients and clients will enhance your overall skills as a mental health provider. You will master the latest on Neuroscience, cognitive and behavioral science, and evidence-based practices to enhance your skills and better affect change, in a more effective way, in a more efficient way, and in a more collaborative and engaging way.

This is all in addition to learning the Socratic Motivational Practice framework as part of mastering the secrets and soft skills of helping our patients and clients who are challenging, and how to best tailor this framework to those you work with. The amount of knowledge in mental health doubles every eighteen months, and we all want to provide authentic care.

Please join us, arm yourself with tools, enhance your practice, and the lives of your patients, clients, and their families.

At the end fo this webinar, you will have:

  1. Learned the framework of the Socratic Motivational Practice to work with challenging patients and clients.
  2. Learned the Principles and Techniques of the Socratic Motivational Practice to work with challenging patients and clients.
  3. Increased your tools to talking with patients and clients by identifying at least one thing you will start doing differently, at the end of the webinar, as a result of the Socratic Motivational Practice framework.
  4. Everything you want in one place, including an illustration of how to implement the newly learned skills during our role plays.
  5. Received your certificate by email immediately after your post-test and evaluation are completed.

What others have said about this series:

“The content was practical to any clinical practice setting.”

– Ashley, LCSW

“The facilitator gave good explanations for all the skills he taught.”

– Teresa, LMSW

“Wonderful facilitator – excellent command of the subject.”

– Deborah, LCSW-R


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Karen and Mardoche are Co-Founders of, and the Main Facilitators at the SWEET Institute. They have more than 40 years of clinical practice in over 10 different practice settings. They have provided services from all levels of care, from line work to executive management, often doing both simultaneously, and have done work on the policy level and have reached communities nationally and internationally. They are both affiliated with Columbia University and are regular contributors to Psychology Today.
Price $30.00
Instructor Mardoche and Karen from SWEET Institute
Duration 2 hours
Enrolled 0 students
Language English