Staff Conflict: Impact and Management – 2nd Edition (Self-Study)

Introduction

Staff conflict can be subtle. It affects the care of our patients and clients, and it increases the risk of staff burnout. Would you like to add to your repertoire how to best prevent and manage conflict? If so, please join us now and leave having met the following objectives:

What you’ll learn

At the end of this online seminar, you will have:

• Understood role delineation and mastered how to use it to leverage teamwork, prevent staff conflict, and resolve conflict.
• Learned how the parallel process plays a powerful role, and what to pay attention to.
• Mastered team building and group dynamics, as well as learned how to leverage differentiation and responsibility.

Who is this for?

This course is for any clinician invested in learning new or honing existing skills to be able to use in dynamic ways to support their patients and clients and to end suffering.

KEY INFORMATION:

This course is eligible for 2 CEUs for Licensed Social Workers, Licensed Mental Health Counselors, Credentialed Alcoholism and Substance Abuse Counselors (CASACs), and Psychologists in New York State

For more information about CEU approval, please click here.

You will receive your certificate by email after your post-test is passed and your evaluation is completed.

Format: Self-Study Online Seminar

Here’s what attendees have been saying about SWEET seminars:

“Actual and practical examples were given, which made the webinar more relatable for me.” – Maureen, LCSW

“It was very helpful being able to use my own personal experience and apply the information that was presented. The instructor was very engaging.” – Zakkiyya, LMSW

“I liked hearing examples from the presenter’s real life experiences. It illustrated the points well. As usual, the chat box is very useful.” – Sunita, LCSW